PayID is the faster, more secure way to receive bank account payments.
Give customers your own TravelPay PayID instead of your BSB and account number. Payments arrive in real time, you are notified straight away, and the funds are in your bank account by lunchtime the next business day (AEST).
A PayID for your office, in three parts.
Once your TravelPay PayID is set up, you can give it to customers instead of your BSB and account number.
A unique PayID for your office
Your TravelPay PayID is a unique email address, for example youragency@travelpay.com.au.
So you can get paid securely
Once it is set up, you simply give customers your PayID for payments, instead of handing out your BSB and account number.
With instant notification
You are notified of each payment instantly, and the funds reach your bank account by lunchtime the next business day (AEST).
Why set up a TravelPay PayID?
Safer for you, simpler for your customers, and one low cost per payment.
More secure
No need to give out your BSB and account details, which fraudsters can use to set up direct debits.
Fewer mistakes
Customers and clients see your business name before they confirm the payment, which helps protect you from scammers and errors.
Always on
PayID operates 24×7, 365 days a year.
Easier reconciliation
Extra payment references help you identify and reconcile each transaction.
Very fast payments
Payments happen in real time and show in your payment history straight away.
Fast settlement
We settle to your bank account by lunchtime the next banking day (AEST).
All for one low cost
TravelPay PayID costs $1.00 incl GST per transaction.^ The cost is simply taken out of the settled funds.
Plus you get rewarded
Your business earns 1 Qantas Point for every TravelPay PayID transaction.*
Earn Qantas Points on PayID payments
Your business earns 1 Qantas Point for every TravelPay PayID transaction.* You need a Qantas Business Rewards membership, and the usual $89.50 (incl GST) join fee is waived for TravelPay agents who join using TravelPay's link.
Six steps from your customer's bank to yours.
Once you have a PayID set up with TravelPay:
- Customer logs inYour customer logs in to their internet banking, on the app, phone or desktop.
- Chooses PayIDThey pay a business as they normally would, but instead of entering a BSB and account number they choose PayID (available at all banks in Australia).
- Sees your business nameThey enter your TravelPay PayID email address, and your business name is displayed to them.
- Adds the amount and referenceThey enter the amount and the description you give them, for example the booking name or reference number.
- Paid instantlyThe payment is processed instantly and is visible in your TravelPay portal.
- Funds settleYou receive the funds by lunchtime the next business day, less the $1.00 transaction fee.^
Set up your TravelPay PayID.
Tell us about your agency and our Mascot-based team will help you get set up with a TravelPay PayID.
(02) 9556 7580
Monday to Friday, 9am to 5pm Sydney time
Important information
* A business must be a Qantas Business Rewards Member to earn Qantas Points for business. A one-off join fee of $89.50 including GST normally applies, however this will be waived for TravelPay agents using this link. Membership and Qantas Points are subject to the Qantas Business Rewards Terms and Conditions. Qantas Points for business are offered under the TravelPay Merchant Terms and Conditions. TravelPay agents earn 1 Qantas Point for TravelPay PayID transactions. Qantas Points will be credited to the Members' Business Rewards account within 90 days following the eligible transactions. Any claims in relation to Qantas Points under this offer must be made directly to TravelPay by emailing info@travelpay.com.au. Travel agents must ensure that the ABN registered with Qantas Business Rewards is saved on the Profile page of their TravelPay portal in order to earn Qantas Points.
^ TravelPay PayID transactions incur a $1.00 (incl GST) processing fee per transaction. The processing fee is taken out of the total payment amount settled into the merchant's bank account.
