Unlock a world of possibilities with TravelPay
In the ever-evolving travel landscape, staying ahead means giving your customers choice, convenience and confidence at every step of the booking journey. That starts with how they pay.
Whether you are a boutique travel agent, a travel supplier or a travel-related business, accepting payments should be simple, secure and flexible, and designed to help you get paid faster and more reliably.
TravelPay delivers all of that and more. It is a purpose-built payment solution for the travel industry that brings together a wide range of modern payment options, seamless integrations and reward opportunities. With TravelPay you are not just accepting payments: you are unlocking a world of possibilities for your business and your customers.
A payment platform built for the travel industry
TravelPay is more than a payment gateway. It is a secure online payment ecosystem designed specifically for the travel industry across Australia.
From branded customer payment links to real-time dashboards, detailed reporting and easy integration options, TravelPay offers a complete payment solution, supported by strong fraud prevention, PCI compliance and local expertise.
All the ways your customers can pay
The true power of TravelPay lies in flexibility. Every traveller prefers a different way to pay, and TravelPay makes it easy to meet those expectations.
Card payments
Accept Visa, Mastercard and American Express, and give customers the ability to pay securely by card. TravelPay processes these with robust encryption and secure authorisation protocols.
Apple Pay and Google Pay
Mobile wallets are a fast, modern way to pay. With Apple Pay and Google Pay enabled, customers breeze through checkout without typing card details, helping reduce booking abandonment and boost conversions.
PayTo bank payments
PayTo gives customers a secure bank payment option directly from their banking app, helping improve settlement times and reduce fraud exposure.
Request to Pay
Send convenient payment requests by SMS or email that link straight to TravelPay. Customers choose their preferred payment method from that link and pay instantly.
International payment methods
TravelPay supports JCB, Alipay+ and UnionPay, so you can accept payments from international customers using the options they know.
PayID payments
With PayID, customers pay using a simple identifier instead of traditional bank details, improving clarity and trust while delivering fast, next-business-day settlement.
“Offering ApplePay was a no-brainer for me, as I use it to make payments myself. What I didn’t expect was for it to be so easy to start offering with no changes or updates to our systems. I like that we’re making things easier for our customers too.”
“TravelPay is a great support to us with so many payment products. PayID has added peace of mind knowing our customers know who they are paying securely. With many scammers in our everyday marketplace, we are happy that we are not publishing bank details broadly. Earning Qantas Points is also an added bonus.”
Earn Qantas Points simply for getting paid*
One of the standout benefits of TravelPay is the ability to earn Qantas Points for your business when you get paid. Link your TravelPay merchant account to a Qantas Business Rewards membership, and eligible payments received through TravelPay earn points.*
Security, rewards and business benefits
Security sits at the core of TravelPay. With Level 1 PCI compliance and advanced fraud detection, TravelPay safeguards transactions and helps reduce chargeback risk. Extra layers such as 3D Secure can be enabled to further protect payments. More about TravelPay security
Payments that power your business
With TravelPay, payment processing becomes a competitive advantage rather than an operational challenge. From cards and digital wallets to bank payments, instalments and points rewards, TravelPay helps travel businesses offer flexible, secure and modern payment experiences.
When payments work effortlessly, your business can focus on what matters most: creating exceptional travel experiences and growing your business.
*Important information
A business must be a Qantas Business Rewards Member to earn Qantas Points for business. A one-off join fee of $89.50 including GST normally applies, however this will be waived for TravelPay agents. Membership and Qantas Points are subject to the Qantas Business Rewards Terms and Conditions. Qantas Points for business are offered under the TravelPay Merchant Terms and Conditions. TravelPay agents earn 1 Qantas Point for every $50 of customer payments made by customers using VISA, Mastercard or American Express that are transacted using eligible TravelPay payment solutions. All offers exclude failed or refunded payments and may not be available to businesses on enterprise or special pricing plans. Qantas Points will be credited to the Members’ Business Rewards account 90 days in arrears following the eligible spend. Any claims in relation to Qantas Points under this offer must be made directly to TravelPay by emailing info@travelpay.com.au. Travel agents must ensure that the ABN registered with Qantas Business Rewards is the same ABN used on their TravelPay portal in order to earn Qantas Points.